Help needed getting my new cats to stop hating me!

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  • #797709
    Michael
    Participant

    Hi there

    5 days ago I became the new caretaker of two young adult cats (9 month and 14 months). They look like sisters but they are not, but they are extremely close (walk together, curl up in a ball on top of each other, eat together, and chatter constantly making sounds I’ve never heard from my previous cats before — at least when they think I’m not listening.) I did get them from a family which had to move and whilst I know little about them, I do believe that they were not mistreated by their previous family judging by how the cats and family interacted.

    Background
    My plan was to gradually introduce the cats to their new home using one room, as all the research suggests, but this was undone by the fact that their whole previous family brought them here and in the process of saying goodbye the cats were separated and were hiding in different rooms. Before the previous family left the cats were nervous but comforted by familiar faces, and when passed to me to hold they were nervous but not scratching or hissing. After their human friends left however the kitties would freak out whenever I passed them by. Hiding, hissing, growling, etc. I gave them plenty of space and they seemed fine exploring, trilling and clucking away and making sounds like little gremlins. But I was making little to no progress with getting them used to me, and even when I don’t look at them they seem to think I’m stalking them. Whilst they always used the litter box when I’m not home or when I’m asleep, they started leaving little surprises in many different places. I don’t think this was about the litter boxes per se, I think they just were too afraid to cross my path to get to one. Bad times!

    Now
    I have tried to reestablish some order and almost start over by confining the cats to my bedroom, which is where their favourite hiding spots are (sadly for my clothes) and which has a comfortable window seat. I thought this approach would enable them to get used to me when sleeping and not threatening. I check in on them every couple of hours (they are either already hiding or run away when I come in). This approach has (as far as I can tell) controlled the litter box situation, but they are not coming out of hiding much and spit when I come too close to their hiding places. I am worried that they are not getting any exercise and are more stressed by not having the run of the house at night, but I’m afraid if I let them explore again it will repeat the situation where they run apart in the morning and get trapped away from their food and litter box. I did spray some Feliway around the room though I’m not sure if it has made any difference. They haven’t been converted to lap cats yet!

    Positives
    Yesterday, early in their confinement, I almost got one of them, actually the one that used to be the most terrified, to eat a treat from my hand, but her partner in crime spooked her with a sound and she retreated. I feel like they are more scared today though.
    I have evidence that they have bonded with other families before, so we are not beyond hope.
    They are eating and drinking plenty. Food is definitely the way to their heart and they seem to like the brand I bought for them and are not so picky with treats either! Toys have seemed to scare them as much as intrigue them.

    Questions
    Am I doing the right thing by restricting them to my bedroom until they learn to come out of hiding in my presence, or did I miss that boat already and may be making things worse?
    How should I balance their need for alone time with their need to get used to me?
    Should I consider separating them when feeding them? This may help me bond with them individually but I sense it would be more stressful for them. It may also be impossible to do.
    Is it possible that they won’t come around to liking me?
    Should I ignore the defensive hissing/spitting and actually try to pet them?

    Thanks in advance for your help. My previous experience with housing a new cat was tricky but for all the opposite reasons. She was extremely attached and needed time to be comfortable being apart. How I long for those days!

    #797712
    Jeankit
    Participant

    Warm welcome to tdk Michael. As you probably already know it takes time & patience with newbies added to forever home. Give them a couple days to get used to new surroundings, they should gradually come around. (Confined to limited area than more run of the house when they get used to all.) Here is a very helpful site we usually suggest with kitty questions:
    http://www.messybeast.com/catarchive.htm

    (You can also click circle/tag on right of this screen as messybeast to take you to other chats w/this suggested link!)

    #797713
    JerseyJoan
    Moderator

    Hi Michael –

    It sounds like you are doing all you can. I am guessing the most basic tactic: patience, patience and more patience may be in order. Keeping them in the same room together and feeding them together seems to make sense.
    I wonder if maybe you could sit on the floor or near where they hide and read out loud or sing or hum would help them get used to your voice, scent and presence. In addition to treats, maybe interactive toys like a laser pointer or “Da Bird” would help them associate you with fun as well as food.
    As far as petting them, try the wait and see attitude. It would be best to have them come to you, but after a while you can occasionally try a little tough love and try to pet them. Don’t press your luck, though, so they don’t get too stressed. I truly believe they will eventually give in. Cats can be so stubborn!

    #797715
    Michael
    Participant

    thank you Jeankit. I did look at these articles. I have to say some of the information was not something I heard of before. It seems a bit severe. Would you recommend literally keeping them in a cage so they are forced to see me for a few days as per the below?

    Treatment

    What is going through a cat’s mind when a noise, stranger or activity sends it into hiding under a bed? As far as the cat is concerned, it has removed itself from what it sees as a dangerous, possibly life-threatening, situation. In its safe “den” it feels safe and relieved. This feeling of relief reinforces the fleeing and hiding behaviour. Getting under the bed with the cat or removing it from a cupboard will stress it even more as its safe den has been invaded. Unlike dogs, cats are not pack animals and cannot call on pack-mates to help it out if threatened. To survive, its reaction to danger is to find a safe place to hide until the danger has gone. While this makes sense when a cat is confronted by a predator, it is upsetting to family members who only want to pet the cat.

    To overcome the hiding behaviour, you need to offer it something even more rewarding than the feeling of safety and relief that it gets from instinctively running and hiding. This can be difficult because you are trying to overcome a hard-wired survival instinct. First, it needs to learn that the situation it is fleeing from is not actually a threat to it. In other words, it needs to be desensitised to the stimulus that makes it hide. To do this you have to expose it to the scary situation, but in such a way that it feels safe and cannot run.

    An indoor crate or kittening pen is almost essential. A dog’s travel crate (large enough to contain a blanket, water bowl and a litter tray) is a possibility (Argos and larger pet supplies stores stock these). Place the cat in the pen and place this in a corner of the room. Cover the top of the pen and three sides with a blanket so that the cat can only see out of the front. This gives it a feeling of protection. To begin with, put the cat in the pen during a quiet period so that it can get used to the confinement and can relax. Make its times in the pen positive experiences by feeding it treats. From the safety of this pen, the cat can see and hear all the normal household goings-on. As days progress, you can expose it to more things: the TV, vacuum cleaning in the next room (not right up to the pen!), members of the household walking past etc. Make sure that you do not terrorise the cat within its pen – keep the fear item at a safe distance.

    The things you expose the cat to may depend on its particular fears or may be general. The following is aimed at a cat that is specifically fearful of visitors as well as to cats that are generally nervous.

    When the cat seems relaxed, get a friend to visit or get a family member to ring the door bell. The cat cannot run away from the door bell and must now listen and watch from the safety of its pen. It must realise that the anticipated threats are not going to materialise. Ask your visitor to feed the cat a favourite treat through the cage and to talk quietly to the cat (this may be the first time they have actually seen your “invisible cat”!). After several sessions – the number varies according to the cat’s nervousness – your cat will anticipate good things happening and should start to view events with interest rather than with trepidation.

    Once your cat is showing interest from the safety of its pen, you can graduate to having it loose in the closed room while people watch TV or move around tidying up. Again, invite visitors into the room (they must be briefed to behave calmly and quietly so the don’t startle the cat and undo previous hard work) and get them to give your cat favourite titbits. The cat is learning that it is worth staying around in the hope of titbits and petting rather than running away from visitors as soon as the doorbell rings.

    #797716
    Anonymous
    Inactive

    Welcome Michael. I understand you are frustrated but the cats don’t hate you. They have been transplanted into a new home with a new person so naturally, they are very scared. You’ve done a good job by keeping them in your room. This is how they will get used to you and your smell. Separating them won’t be a positive move for them.

    This is what I do when I have new cats in my life – I wait a couple of days, then I pick one up, wrap in a towel (like a burrito) and I hold close to my chest. They often resist at first but then realize that petting and head rubbings are OK. Do this again, again and again. NOTE-DO THIS ONLY IF YOU FEEL COMFORTABLE.

    Some cats are not demonstratively affectionate but, at least, you will have a good (and peaceful) relationship.

    #797723
    Michael
    Participant

    Thanks everyone for the encouragement. I’ve had some success by simply walking around the room with my back to them (a tip from another thread). They even let me place some treats right next to them without running away. Hopefully soon they will learn I’m not going to hurt them.

    Regarding the burrito affect I do imagine it would work with these two. There’s something very nonthreatening about their threatening behaviour and I don’t believe they are aggressive by nature. However I’m a bit nervous around them now and I think they’ll pick up on that if I try to hold them before they are ready 🙂

    #797730
    jcat
    Participant

    Also check the ‘socializing’ pink tag, Michael.

    #797731
    jcat
    Participant

    Oops, it would help to add it!

    #797732
    jcat
    Participant

    Aargh, now it’s all gone wrong… Anyway, I completely agree with Joan above, and I’m not so keen on the ‘crating’ idea, that will just stress them out more than ever, assuming you can catch them (which will stress them out entirely). It would have been fine if they’d arrived in one but now…Just spend time in the same room with them, not looking at them. If they catch your eye, just blink slowly and exaggeratedly, yawn and look away. This is cat body language for ‘chill out, I don’t want a confrontation’. Sit in the same room with them (with them under the bed, this is fine), on the floor, and read aloud to them or speak softly and gently to them, with your back to them. Occasionally hold out your hand with some treats in it or dipped in plain yoghurt. Patience, patience, patience. Your voice is your best ally at this stage, make it always soft and gentle and loving. No rapid or quick or abrupt movements or noises or anything, move slowly and carefully so they can predict what you’re doing and don’t get spooked. From their point of view you are a stranger who may mean them harm and a great galumphing giant who may accidentally step on them without meaning to. But they will learn to love you, it is just a patience thing. In a way, having the two of them bonded is a bit of a disadvantage as well as an advantage for them, they can look to each other for affection and will not be quite so keen to gain it from you — yet. But it will happen.
    The Feliway spray is good for spraying on surfaces you don’t want them to pee or poo on or scratch. However, I can really recommend the Feliway diffuser to calm them both down and give them a feeling of wellbeing. It’s not a drug, it’s a pheromone (smell) that mimics the pheromone that cats produce when they mark their territory with head rubs etc, it tells them that this is a good place, they are safe and fine and happy. Just plug it in in your bedroom and leave it on all the time, I have found it invaluable. (Sadly, no, I don’t have shares in the company.) It is pricey but hopefully you won’t have to use it for too long.

    #797740
    prairiecat
    Participant

    Hi Michael,
    I think you’re on the right track with the patience, the small space, the non-confronting by showing them your back, and the food/treats. I also would second Jcat’s “slow blink”: it really works. Jackson Galaxy of “My Cat From Hell’ fame uses it with great success in his work (he tells the story about how he was working in an animal shelter during a violent storm, and all of the cats were yowling, crying, etc. He tried the slow blink on them one at a time, and 45 minutes later, he had calm sleeping cats and he had discovered his calling). Another thing he recommends is to give the cats a place up high to retreat to: a tall cat tree, shelf, top of a bureau, etc. They can sit up there and survey the room from a safe height. Hang in there and I’m sure they will come around eventually!

    #797751
    Michael
    Participant

    thanks again for all the helpful suggestions. I am also a big believer in the slow blink. I think I tried it too soon with these guys and they probably concluded I was staring them down. :/
    I also think I should of got the diffuser instead of the spray but it is pretty dear indeed! Maybe I should suck it up and try it.

    Encouragingly I tried sleeping with my back facing the kitty area of the room and I woke up at one point to find one looking out the window and the other fast asleep in the bed! When they realised I turned around again they retreated into hiding but it has made me hopeful for the first time this week.

    #797842
    Anonymous
    Inactive

    One was sleeping in your bed? Well, all is moving forward Michael! Usually, they won’t get that close if they feel threatened. Good job!

    #797850
    imagirlgeek
    Participant

    It looks like you’ve received some great advice! I thought I would add some ideas that I’ve used in the past. I found an injured kitten in my yard about 3 years ago, and she holed up in a bedroom and buried herself behind a pile of pillows. She hissed everytime she saw me. It took a long time for her to engage with me, but here’s what I did.

    1. Anytime I reached for her, I moved my hand slowly, didn’t look directly at her, and kept my fingers tucked in. I figured this was more like I had my ‘claws’ retracted. I only reached for her when I had to (like when we had to go to the vet for checkups on her injury, or when I had to bring her into the open for food).

    2. I always greeted her when I came into the room. Soft voice, but used her name and asked her how she was feeling…told her how beautiful and strong she was…yada yada yada.

    3. I would go into the room both when I had to interact with her, and also when I didn’t have to. When I didn’t have to touch her for some reason, I would just take a book or my DS in with me and lay down and just hang out for a couple of hours at a time. Then I would leave. That way she didn’t associate my presence with some kind of forceful action. You know…sometimes I’m just there.

    4. This one is the toughest, but I think probably the most important. Fake it. If you are stressed out, they are going to pick up on it. Just make yourself be normal, like nothing is wrong.

    As for the litter box problem, I would add more litter boxes. It’s just temporary, but this is what I do every time I’ve brought a new cat in. I put litter boxes in every area of the house.

    And the only reason I had my girl confined to her own room was because she was injured and I have other cats. I didn’t want them to scare her or mess with her while she was healing. Otherwise, I let the cats (new and old) have the run of the house. I figure this gives them more space to choose their own ‘safe zones’. But that’s just me.

    Now, my girl is a big ole lap cat. She even sleeps under the covers with me. It took a long time, and she still doesn’t totally trust my husband, so I know all this stuff helped her know that I’m her person.

    You’ll get there, it’ll just take some time.

    #798218
    Michael
    Participant

    thanks for the latest helpful insights. I have an update in case you are interested. I think it’s very much a tail of two kitties. Cat one is gaining in confidence, is coming up to be stroked more often than not, is becoming a purr machine and vocalises a lot to me (sometimes not just for food but even to play–I’ve had a lot of success by hiding a treat and playing with the laser pointer, finally shining it on the treat and letting kitty think she’s caught the snack. Despite my delusions to the contrary I think she is smart enough to know it’s me controlling the laser as she gets excited when I take it out but anyway!) Cat one is now showing interest in leaving the bedroom and I think is well on her way to being fully adjusted.

    Kitty two is still very shy and comes out of hiding only to eat, which she prefers to do when I’m not there (sometimes I spy on her just to make sure kitty one isn’t eating for two and leaving scaredy cat to starve). That’s not to say there isn’t progress. She will at some moments take a treat from my hand but usually she looks truly terrorised, squishing herself into a tiny crouched ball (usually) and even with the occasional hiss. When I come up the stairs I can hear the telling thuds of her running back to her hiding space. She does look on with interest from the safety of my wardrobe when kitty one plays with the laser or comes up for a petting session, so I only hope that this will reassure her and inspire her to join us soon.

    So one last follow up question. Their previous family has offered to drop by and spend some time introducing the cats to me again. Do you think this is likely to help? Is there any risk that it may make the cats more unsettled?

    #798227
    feral
    Participant

    Hi Michael. I’m chiming in agreeing w/Jcat about the kibbles. My 2 sibling boys in their 1st year of life began to develope crystals. What helped is I was looking in that direction learning early the symptoms if they should appear. I knew that neutered males were suseptable to them. When I saw the crystals showing up,I cut way back on the kibbles(they free-grazed)& gave them almost all wet. Their poor sister didn’t know what to think (she never showed symptoms). The change in diet started working almost immediately in clearing up the crystals. My only problem was Spunky(the runt of the litter). He wouldn’t stop growing. Now at age 5(almost 6) he’s sitting at 23 1/2 lbs. of lean & mean muscle machine. I still have to watch his kibble intake bcuz it’s what he loves & it puts lbs. on only him,bigtime.
    I think your doing everything right w/your furbabies. They will come around in time.

    #798229
    feral
    Participant

    Ooops! About your last question…I personally think think it would make them more unsettled. But in my yrs. of experience,I’ve dealt more w/complete ferals & not w/kitties that have already adjusted to human presence. It’s hard to say in your situation. I think you know better yourself going by the progress you’ve already made whether you should let the family visit. They may be purrfectly fine w/the visit. Sorry I’m not much help on that question.

    #811381
    Michael
    Participant

    Just wanted to say thanks to everyone for all the encouragement. Six months on and I don’t recognise the depiction of the cats above! These two are always at my side and sometimes (eg when hoovering or painting or when woken up with cat tongue in my hair) I almost miss when they were a bit more wary of me! Of course I am joking. The one who hissed and spat at me now is extremely affectionate and the easiest cat to pick up I ever knew. The shy girl who hid and curled into a ball for ages now comes up to sit by my quietly when she’s feeling lonely. Sometimes I need to move her from my lap to get up 🙂 Sure we have had challenges but it was worth it. And I am lucky that they are active and play with every toy I make or buy for them. Never give up 🙂

    #811382
    katzenjammer
    Participant

    Hi Michael,
    I didn’t provide any help whatsoever but glad to hear that kits have settled in. The callie as your avatar is one of them I’d assume? What are their names? Thinking back, when I adopted first kitty (first pet ever) he ran and hid under radiator, I panicked and sobbed to a friend that he “hates” me. She came over and did some cat whisperer thing and coaxed him out. He was my best friend for many years until he left for Meadow. Kit that I have now is 100% spunky and there was and still is a bit of learning curve four yrs into relationship. But I love him to bits as I sense is the same way that you feel about your kits!

    #811387
    Michael
    Participant

    The longer haired one is Stella and the petite cameo is flo. Yes they had me at meow. When I come upstairs I hear the thump of them jumping from the window view. They used to be running to hide now they come to meet me halfway up

    #811388
    Michael
    Participant

    (If you look closely they are both in the pic)

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